1. Agreement to these terms

These Terms of Use govern your access to and use of lastingwills.com and everything on it (“the Service”). By using the Service you agree to these terms. If you do not agree, please do not use the Service.

The Service is operated by:

Photofuse Limited (“we”, “us”)
Registered in England & Wales, company number 05579010
Registered office: 63 Ennerdale Drive, London NW9 0DX
Email: support@lastingwills.com

2. What the Service does

The Service asks you questions and assembles your answers into a draft Last Will and Testament that you can print or download. Everything you enter is processed in your own browser; we neither receive nor store it.

3. What the Service does not do

You acknowledge and agree that:

• We are not a law firm, solicitor, attorney, notary or licensed estate practitioner, and none of our staff act as your legal representative.
• The Service provides general information only, not legal advice, and using it creates no lawyer–client relationship.
• We give no tax, financial or investment advice.
• We do not review, check, approve, witness, register, store or execute your Will.
• No communication with us should be treated as legal advice or as creating any professional duty of care.

Our Disclaimer forms part of these terms and should be read alongside them.

4. Eligibility

You may use the Service only if you are of the legal age to make a Will where you live (usually 18) and have the mental capacity to do so. You must be acting for yourself, or with the genuine authority and knowledge of the person whose Will is being prepared, and free from pressure from anyone else.

5. Your responsibilities

You are solely responsible for:

• The accuracy, completeness and legality of everything you enter
• Reading the finished document in full and satisfying yourself that it reflects your wishes
• Having the document reviewed by a qualified professional in your jurisdiction
• Signing and witnessing it correctly under the law that applies to you
• Storing your Will safely and telling your executors where to find it
• Keeping it up to date after marriage, divorce, births, deaths, moving country, or changes in what you own

6. Free service, no guarantee of availability

The Service is provided free of charge. We may change, suspend, restrict or discontinue it, in whole or in part, at any time and without notice or liability. We do not guarantee that it will be available, uninterrupted, or error-free, and we are not responsible for any loss caused by unavailability.

Because your work is saved only in your own browser, you should download or print your Will as soon as you have finished it. We hold no copy and cannot recover anything for you.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful, fraudulent or deceptive purpose
• Prepare a document intended to defraud, coerce or deprive anyone of their legal entitlements
• Impersonate anyone, or create a Will for another person without their knowledge and authority
• Attempt to gain unauthorised access to the Service or any related system
• Introduce malicious code, or interfere with the operation of the Service for others
• Copy, resell, rebrand or commercially redistribute the Service without our written permission
• Scrape, mirror or systematically extract the Service or its content

8. Intellectual property

The Service, including its design, text, code, name and the Lasting Wills logo, belongs to us and is protected by copyright and trade mark law. You may use the Service for your own personal, non-commercial purposes.

The Will document you generate is yours. We claim no ownership over the content you enter or the document you produce, and you may use it freely for your own purposes.

9. No warranty

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all warranties, conditions and representations, express or implied, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that any document produced will be legally valid, effective or enforceable, or that any legal information shown is accurate or current.

10. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising out of or in connection with your use of, or inability to use, the Service. This includes, without limitation:

• A Will being found invalid, ineffective or partially ineffective
• An estate being distributed otherwise than as intended
• A gift failing, including through the use of an ineligible witness
• Tax liabilities, probate costs, legal fees or delays
• Disputes or claims between family members or beneficiaries
• Loss of data held in your browser
• Any indirect, special, incidental or consequential loss

Because the Service is provided free of charge, and to the extent any liability cannot be excluded, our total aggregate liability to you is limited to £100 (or the equivalent in your local currency).

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. If you are a consumer, these terms do not affect your statutory rights.

11. Indemnity

You agree to indemnify and hold us harmless against any claim, demand, loss or expense (including reasonable legal fees) brought by a third party and arising from your misuse of the Service or your breach of these terms.

12. Third-party links

The Service may link to external websites, such as government or regulatory pages. We do not control them and are not responsible for their content, accuracy or privacy practices.

13. Privacy

Our handling of information is explained in our Privacy Policy, which forms part of these terms.

14. Changes to these terms

We may revise these terms at any time. The date at the top shows the current version, and continuing to use the Service after a change means you accept the revised terms.

15. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions continue in full force.

16. Governing law

These terms are governed by the laws of England & Wales, and the courts of England & Wales shall have exclusive jurisdiction, without prejudice to any mandatory consumer protection rights available to you where you live.

17. Contact

Questions about these terms can be sent to support@lastingwills.com.